Shipping Policy

Thank you for your order from The MindSide.

Processing Times

Orders are typically processed within 2–3 business days (Monday–Friday, excluding holidays). During periods of high demand, processing times may be slightly longer.

Shipping Methods

We currently ship within the United States using trusted carriers such as USPS, UPS, and FedEx. Shipping options and rates are calculated at checkout based on your location and selected delivery method.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor your package's delivery status.

Delivery Times

Estimated delivery times vary depending on the shipping method selected at checkout and your location. Please note that delivery estimates are provided by the carrier and are not guaranteed.

Lost, Stolen, or Delayed Packages

The MindSide is not responsible for packages that are lost, stolen, delayed, or damaged after they have been transferred to the shipping carrier. If you experience an issue with your shipment, please contact the carrier directly using your tracking information.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges before being reshipped.

International Shipping

At this time, international shipping may not be available for all products. If international shipping is offered, applicable rates and delivery estimates will be displayed at checkout.

Questions

If you have any questions regarding your order or shipping status, please contact our team through the contact form on our website, and we will be happy to assist you.